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“So Close!!”

Written on: 28/08/2012 by Chriszena (1 review written)

The contact and updates were very good and through no fault of UK Gaming Computers the ram contained a fault and had to be returned. Although they were helpful providing step by step guidance and returned new ones quickly, you can feel the BUT coming can't you. They made no offer to refund the cost of postage. This was a present for my son's 18th birthday and it arrived on time but he could not use it. A bit galling as I had paid for express delivery, again no offer a refund. So whilst a good computer and contact a little more care for customer service when things go wrong would help. I assume someone reads this at the company so I hope they will consider providing a refund of postage £5.60 for returning the RAM (next day delivery, my son was keen) and express delivery!!

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