written by on 27/08/2012
I sent my photos about 6 months ago, and had to wait 4 months for a reply to numerous emails that I had sent, enquiring about my films. Still nothing has been done, and the last time I heard from them was in June. It costs me £25 to develop a film, and still they're customer service is absolutely terrible. You would have thought that even if I did have to pay that worthily sum, that by now I would have my films back (£25 each, not in total) OR at least have regular correspondence with them. But not even that is happening. If you want to develop your kodachrome films, do yourself a favour and find some other developers, instead of wasting your time and money with this company. I haven't even got a sample yet!