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“Paid but no delivery after almost 3 months!”

written by Smurf1965 on 24/08/2012

I ordered June 6th 2012 at Royal Store. I paid for an insured delivery for extra insurance, because it was an order abroad. I received a conformation of my order, but never received it within the 22 workingdays. No problem, so I contacted them. After a few days I got an e-mail saying, that according to their information, the order was delivered, I had to check the local postoffice. I did, contacted Royal Store again and they would look in to it. Had to allow them a few more days. No answer since 21th July. No present for my husband, no refund.
If I try to contact them now, my e-mail is bounced. I wonder if this so-called company really exists.
I had to give them 1 star, but they deserve none.