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“avoid at all costs - Dunfermline.”

Written on: 24/08/2012

Absolutely shocking service. Manager was appauling and we were seated right in the middle of the walk way (next to the salad bar - which was below average also) portions were small (reflecting the cheap price).
When i left the restuarant i was left in shock in a state of "did that just happen!?" We were asked as we were seated "have you been here before" to which i replied no... the manager then proceeded to walk away leaving us with menus.

We were never advised on the free soft drink refill policy and continued to order drinks from the table.


I called head office to complain where a lovely gentleman offered me a 20% off voucher and asked me enter my complaint in online. Which i did and yet to this day (nearly 6 months later) no voucher has arrived.

I would never ever recommend this to anyone.

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