Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1649642

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★☆☆☆

“ripped us off on our wedding day!!”

Written on: 15/08/2012 by Deeli73 (1 review written)

Discriptions price and information was all good. The fireworks arrived on time and we were happy. The most expensive cake didn't light, we had a qualified pyrotechnic who tried 3 times it didn't light it was the 5th out of 6 in our display. The rest of the display was good no issues. My husband contated Ghengis 2 days later and explained and was advised to take photos of the fuse which wouldn't light and destroy the unused cake safely and that a refund would be arranged approx £125. He did this and sent the said photos to Ghengis and suddenly we weren't getting a refund end of story! No further discussion explanantion etc and of course we no longer had the faulty evidene!!! Bit of a wet squib on the customer service front look elsewhere in case something goes wrong. Once they have your payment customer service isn't their strong point!!!

Was this review helpful? 0 0