written by on 14/08/2012
As mentioned, both my mum and I feel that we need to say a big thank you for your help and prompt response on working on our loan. As you are aware our boiler broke down 2 weeks ago and no-one was willing to help us properly. Every loan company beforehand kept delaying the process as they were wanting us to pay there upfront fees without any confirmation of approval. Their customer service skills are exceptional.