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“Refund takes forever”

Written on: 10/08/2012 by chrisgrim2707 (1 review written)

Just thought I'd add to the joys that is Woolworths. I bought a tv which broke whilst still under warranty, it was sentoff to be repaired only for Woolworths to say not to bother and they would just refund me so I could get a new one. Now this was the middle of July and as of today I still haven't had a refund for a tv which has been acknowledged as being broken and not worth repairable. On my calls to see what was hsppening since then I've been told its being treated as a normal return and I may have to wait 28 days before I see the money back in my account, and to me this seems ridiculous that I have to wait this long for my money back on a product they know is broken. I just think its appalling customer service and a joke to have to wait now 3 weeks and counting until I can purchase a new tv

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