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“Avoid Euroteam”

written by on 09/08/2012

I bought tickets for the Olympics at what I thought was an official reseller of the London2012 Olympics, but turned out to be Euroteam. What a nightmare! This has been a terrible experience. First tickets were not delivered as indicated in the terms declared in the email from the company. We had booked hotels and flights for the fencing in London. It was impossible to get in contact witht the firm, despite a so-called 24h hot line telephone! Not really hot, more 24h dead phone line. They pretend that the delivery address can be changed, but you have to get in contact with them, and that's a 2 day work. There is no answeer on emails nor on phones. A courrier called on the day before the event, finally and said they had our tickets, but they did not come. After the start of the event, a courrier came with our socalled tickets. We had bought a categoy b tickets, but they delivered a category D ticket. When we actually came to the event, most of the epee fencing was over. Our tickets for the final and semifinal never came. So in the end we travelled to London believing to have tickets, but realised what a fraud this was too late. Avoid anything with Euroteam and the men behind the firm, they have neither the systems, competence, nor will to handle such a businnes properly.