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“Daylight Robbery”

Written on: 27/07/2012

I agree with the previous reviewer - DO NOT USE THIS INSURER! We paid £55 for our travel insurance for one week in Ibiza. Our bag was stolen and we claimed for about £90 in cash and £80 in property. The payout: £2.71 for each. There was no explanation of why the two amounts were the same. The property was subject to wear and tear - even the bag which was purchased the day before and cost more than the payout - but this cannot have been the case with the cash.

We would have been much better off without the policy. In addition to the £55 we paid for the policy, we bought tickets to the nearest city to report our loss and obtain a police report, paid for international calls to speak to Staysure and received only £5.42 in return.

All in all, we were robbed twice.

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