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“Polite, Patient and Thorough”

Written on: 20/07/2012 by gussvand (10 reviews written)

I've just switched my Gas & Electric for the second time in as many years using the energy helpline and I must say that it was as good now as it was when I first used it.

As tends to be the way the energy companies always seem one step ahead of us when it comes to charging more and more and despite many calls from me trying to reduce my bills directly it seems that the best way to get a better deal is to just switch - it's clearly a crazy situation that new customers get better deals than 'loyal' (or at least current) customers, but I think they count on the fact that there are so many tariffs out there that customers are bamboozled and (like a rabbit in the headlights) do nothing. That is when it is good to go to a price comparison website.

There are a number of these sites out there, but I have found that most ask for personal information before they even began to help you (phone number and email address - so they can spam you). What I like about is that they publish an 0800 number you can call and speak to an actual person without entering any information whatsoever. If you are like me and not particularly confident with the internet you will no doubt find this very welcome.

As you would expect they are uptodate with all the latest offers and so long as you have prepared by gathering past bills you'll probably find you can save something. I thought I was on a good deal, but on a conservative estimate I should save about £150 per year. Not at all bad for 20 minutes work and, until the energy companies learn to price people fairly rather than abusing peoples trustful nature, unfortunately necessary.

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