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“The Mamas & Papas Primo Viaggio Car Seat was...”

written by on 27/04/2009

The Mamas & Papas Primo Viaggio Car Seat was absolutely fine until as I tightened the straps one day and pulled on them to ensure they was locked, the slipped through, the strap hadn't locked into place, I had to press the button to make the straps lock.



This happened 4 or 5 times, then I returned it to the 3rd party shop which I had bought it from, from this point forward the customer service I received was shocking. They tested the car seat and said they couldnt find a fault so sent it back to me and expected me to use it!! Luckily the 3rd party shop swapped it for me. Who would use a car seat they know is faulty!!

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