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“Such great Customer Service”

Written on: 09/07/2012 by minty33 (2 reviews written)

It is so refreshing to visit a shop where the customer service is so consistently excellent. I went in to the Apple Store Manchester to get my MacBook looked at because the battery had died. They replaced it for free under the ApppleCare Plan that I had taken out because they said it shouldn't have run out so quickly, even though the Plan doesn't technically cover battery life. Wow!

Then one of the keys fell off because my young son had been hitting it hard. They replaced that for free as well.

Thank you Apple Store. Keep up the good work!

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