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“fantastic customer service and a free replacement brake”

Written on: 02/07/2012

On two occasions Micro Scooters have made my day - the first on a Wednesday when I called them up to enquire how I could get a replacement orange brake for my son's scooter (which had sheared off) to which the answer was - 'no problem we'll send you out one straight away'. No charge, no endless questions, polite, friendly and helpful.

Then the second time for a happy day was today (Saturday) when the package arrived as promised. With a how to fix it guide. 5 minutes later (with the help of a gorgeous man-who-can and a screwdriver) my little boy's scooter is sporting a lovely new orange brake.

Thank you Micro Scooter - best customer service I can remember!

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