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“Quality really declining”

Written on: 25/06/2012

It is such a shame that the quality of Boden products is really declining. I have purchased two dresses recently , on one the neck came undone after one wear, on the other the hem fell down on the first wear and a button (the bottom button which meant the dress became quite revealing!) on the second wear. The boys trousers wear through as quick as cheap brands and it is such a shame. My sister ordered sandles and the buckle fell off the first time they were undone!
The reason I purchased childrens clothes in particular was the good quality of the fabrics that washed well and always looked good, I am so disappointed that this great brand seems to have come to the end of it's natural life. Unless they really improve again then I will be going elsewhere.
Their customer service is brilliant and can't be faulted though.

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