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“Turning a negative to a positive!”

Written on: 15/06/2012 by medomien (1 review written)

I ordered a Plum wooden sand pit of a certain size through Why Wood Works thinking their site looked genuine enough and they had a good rating on Google Shopping. Unfortunately, upon calling the company to order it for me, they were advised that this particular one had been discontinued!

Quite wonderfully though, they managed to offer me a LARGER sand pit for the price of the smaller (quite a price difference too) as there were no middle options... I did have to check my garden was big enough for it before accepting... :)

Sundae and Nathalie were extremely apologetic and helpful. You couldn't ask for better service really. Obviously, the delivery was slightly delayed because of this, but it was only a few days and well worth it!! I have yet to build the sand pit, but had a look through the box and it looks very sturdy and the wood smell is lovely...

Thank you!!

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