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“Complete Rubbish”

Written on: 15/06/2012 by Jak3rz (1 review written)

Sent a Single maths assignment off to get help with, was a simple sinusoidal wave graph, which I didn't really understand so also asked for explanations as well on how it was calculated. Firstly I set the deadline for a couple of days before my deadline in order to get it quite cheap, they got this date wrong and it was set for a week later, got in touch with customer services which told me the system said the date was not as I set, they offered to do it quicker for a lot more money. As their mistake I Thought this was horrendous customer service, I refused to pay more, and asked them if it was possible to get a refund or another assignment done to the same value, they told me that I could only get a 10% refund and It would be possible to have another assignment done instead. After a few days of no response from them, even though I had sent the second assignment plus a few more messages about changing the assignment, I then received the first assignment I sent which was overdue (i had already done it the night before hand in). The assignment which was meant to include explanations was just a computer generated graph without any explanation, labeling or words/sums whatsoever. I sent a message to their customer services about this and they told me they had delivered the assignment and they knew nothing about a refund or change in assignment. I told them that the assignment was now useless to me, and it did not include explanations. There attitude was that they had done their service and that if I wanted to do anything else about it I should send a Paypal claim. I'm glad that I tested this site first with a cheap easy assignment, I would be alot more annoyed if I relied on this company for anything bigger than a graph.

If your considering this site I would stay away, the work they give you doesn't include any working outs, and their customer service is non existent.

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