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★☆☆☆☆

“costly rubbish quality”

Written on: 08/06/2012

Saved up for a great looking fridge freezer. That I got.
However, it has broken down 4 times. Each time it involves loosing food in it. An average of 10 days to get it repaired. I took an extra policy out with Homeserve for insurance repairs which is something you really do need with this freezer. It is not a great service though. You have to wait for a repair gent to actually turn up and then assess the problem. Send for a part if needed - another week and then wait for him to fit you in to do the actual repair.
Why does such an expensive item with such a good name of Smeg keep breaking down? We had compressors, leaks from the pipes at the back. Today we think it is the thermostat.
So as beautiful as it is I would say do not waste your hardearned cash on it. Do not forget having to be available for them to come to your house as aswell, at least 1 repair will be over 3 days.

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