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“A waste of money”

written by dhc1947 on 06/06/2012

Denplan is not actually an insurance policy.It is an agreement between the patient and the dentist that is administered by Denplan, who take a cut of the fees.
Unfortunately this means that the dentist has a vested financial interest in giving as little treatment as possible.
When you join Denplan you have to see a private dentist for a check-up,and they tell you what treatment you will need to bring you up to Denplan standards before your agreement can start. After spending nearly £700 on treatment I didn`t know I needed, my plan started.
Over the next few months I complained on several occasions that one of my teeth was often painfull.The dentist dismissed this by saying that my gum had receeded and that I should rub it with Sensodyne.The only treatment she ever reccomended was that I have root canal work done on a different tooth by a specialist (this would not be covered by Denplan).This cost me another £750.
In the end ,the tooth I had been complaining about became so painfull that I had to have an emergency appointment, and she finally treated it with root canal work, which appeared to solve the problem.This should have been done months earlier,and I believe it would have been had I had normal insurance or been a fee paying patient.
I have returned to the NHS. When I phoned Denplan to cancel my subscription I told this story, but the person I spoke to wasn`t really interested.