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“Weatherseal is a joke”

Written on: 21/05/2012 by sluggybaby (1 review written)

I had my roof line replaced by weatherseal in February this year, while the guys were installing it they somehow managed to cut through my wiring, (with the installer giving himself a hefty shock,) this left me without any downstairs lighting for 2 days, I was informed by weatherseal that their own electricians were very busy and I should go ahead and get a local electrician and weatherseal would refund me my money, before this was agreed, weatherseal tried to say it was my own fault as my electric was a mess, whilest I had a local electrician to fix the wiring I asked him if this was the case and he said defiantly not, that there was nothing wrong with my wiring, so the bill came to £176.28. I forwarded the invoices as told by weatherseal, that was in February, it is now the end of May, and I am now still waiting for my refunded money, I have been on the phone to weatherseal every week since February, and today after phoning yet again, I was told it would take 46 weeks for their banking department to process my cheque, 46 weeks, yet they managed to sort out finance there and then when I agreed to buy their roof line, what a joke, 46 weeks, that's nearly a year, to process a cheque, the roof line cost me over £3000, and it's not even straight.what a joke, don't ever use this company.!

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