Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Don't buy from their online store!”

Written on: 15/05/2012

I like H&M products, but my experience of ordering from them online (on 4 occasions) has been beyond dreadful. I will never use their online store again and advise you not to either. Their delivery charges are not cheap, yet it can take up to 2 weeks or more for order to arrive. My most recent order still didn't arrive 2 weeks after I placed it. I called them to be told - "wait a few more days, it'll come. It was shipped 2 weeks ago". I waited another week, then I got letter asking to contact them, or the order would be cancelled! Imagine my surprise when I was now told that the order was never shipped because of security breach - I've had two accounts registered to the same address. And it took them 3 weeks to let me know that this is an issue. By post! The product I've ordered was limited edition, obviously sold out by this point. What a joke! If this as the first time, I would be very annoyed, but every single one of my orders arrived in around 2 weeks time. I'm done with shopping at H&M until they realise that quick delivery is a must for any reputable online retailer.

Was this review helpful? 0 0