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“customer service - pshaw!”

Written on: 15/05/2012

booked a ticket dxb-bah-bkk. 2 days later informed by email that the reservation and ticket was canceled by their security system due to suspected credit card "fraud". did anyone ever contact me to confirm i had made the booking - no. was instructed to contact the call center in bahrain with another credit card, and promised i'd receive the same price. 3 days and 3 calls (none of which were followed up) later, absolutely no one aware of any way to re-issue a ticket for me, as the booking system was not accepting any of my cards. i was told to go find a travel agent (i wasn't anywhere near a major city). no apologies (not that it would have helped....) does this sound like a professional airline? this is one to avoid.

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