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“Not an inexpensive or reliable device”

written by on 10/05/2012

We bought this for our Daughter not long after they first hit the market. Despite being really careful with her toys and things, she had been through TWO leapfrog leap-pads, both which failed just out of warranty, but we thought we would give them the benefit of the doubt, be third time lucky and so bought one of these leapster 2 machines anyway!

First problem we had was that it is made for right-handed children and our Daughter is left-handed, I queried this with Leap-frog and it became clear that they had NO interest in resolving our perfectly reasonable issue...they basically told us to: 'go away'!

I cobbled together a solution (securing the end of the pen cord in the battery casing which just about worked) and invested in a load of (quite expensive) cards for the console; then, when it was just out of warranty and we had spent a small fortune on it....it stopped working!

Leap frog have some serious reliability issues and their customer service is non-existent! I personally will NEVER again buy another leapfrog product, I think my Daughter's would get more educational value from stuffing ten pound notes down the local storm drain (and this would be cheaper)!