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“Cannot fault Zen”

Written on: 29/04/2012

Been with Zen for years and years, I cannot praise their technical support enough. We moved premises along with telephone lines and Zen moved the service across at no charge. They sorted out all the problems that we had (that were all to do with the BT line). I then upgraded to their Fibre service even though BT would not install it because we are too far from the exchange. However Zen stayed on the line whilst it was installed and made sure that the engineer had everything working before letting him go. Now they have upgraded my service by doubling the speeds and of course that equates to a change in the price (but wait, the price is going down !!. Yes speed up, price down). I would highly recommned them.

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