written by on 20/04/2012
The Dyson engineer may as well have his own door key! I have virtually every part of it replaced, it looks the door on you and holds your knickers to ransom until the general 2 week wait for an engineer! I have had the same particular problem happen five times, I'm not going to fork out another £99 when it will only go wrong again in another 13 months - which will be another payment! Dreadful machine, poor customer service and weeks to wait for an engineer! I really wished I'd purchased a Miele.