Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Misleading website, rude staff and owner”

Written on: 18/04/2012 by ConsumerRights7487 (2 reviews written)

I live in Guernsey and I ordered £60 worth of vouchers for a member of staff. Upon checkout the amount was automatically deducted to £50 through no fault of my own, I took the payment through their "secure" payment system and that was that.

I checked the bank account a few weeks later and they had deducted £10 and then another £50 from our account. I spoke to a rude girl on the phone and exchanged many emails with a person called Stephen (this girl also gave me the wrong email on the phone for this Stephen - luckily the internet has everything and I managed to find the correct address myself).

I urge you to go elsewhere, if an invoice clearly states an amount and you authorise that amount you do not expect to be charged extra. Companies like these disgust me - and are the reason I feel the need to thoroughly check through my bank accounts carefully. This problem is through no fault of the customer - although I was made to feel stupid and to blame. Why shouldn't you query an amount that's been taken out YOUR account.

Was this review helpful? 0 0