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“Item out of stock but refund recived un prompted ”

Written on: 05/04/2012

Like many people I had recently noticed the crazy sale going on at Two Seasons. I ordered an Xcel wetsuit, reduced from £200 to £60. Unsurprisingly the stock was hit hard by a large number of people trying to scoop a bargain. The website stock level was listed as "low" when I ordered. Having read the number of negative reviews posted recently, regarding an issue with inaccurate stock levels and bad customer service I was a little worried.

However I received an out of stock email today and a full refund, without having to contact the company at all.

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