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“I'd have been better going to DFS”

Written on: 04/04/2012

Took three attempts to get leather swatches delivered. Ordered a wing chair in January, didn't get delivered till end of March, a couple of weeks longer than I'd been originally told. The chair was not as I had ordered, they had to take it back to the factory and alter it. The chair was also a lot smaller than advertised, but they simply claimed it was "within manufacturing tolerance", and didn't want to know. Wasted a lot of money with them as the chair is too small for me, wish I'd gone to DFS instead.

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