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“bad screen strength or design”

Written on: 04/04/2012 by markaylott (12 reviews written)

I purchased an 8GB for my son for xmas , and we have another three in our house. Unfortunately this was dropped from a height of no more than 18 inches onto our wooden flooring and the screen broke!! I have since visited my local apple store to see if there is a fault on this model and they have said that they will repair/replace it for a cost of £75 (half the cost of the actual Ipod !!!!) . I find this disgraceful that an item such as this would break as easily and would therefore NOT recommend this product, especially for children ... Disappointed with the product strength and disappointed with the back up customer service , especially as we have 3 ipods , 3 iphones and an I mac computer..... will not be buying any more Apple products!!!!

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