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“New Disc Scratched”

written by on 29/03/2012

Went to Gamestation today and purchased a brand new XBOX 360 game. The game they gave me wasnt sealed, they simply got the disc out of one of the drawers and put it in the box. I paid and left the store. I then opened the box and there were scratches on the disc. I took the game straight back and told them. The assistant said its just dust, even though I had wiped the disc and they were scratches. She put the disc in the machine they use to take scratches of discs. I left the shop and looked at the disc, there were still scratches. I took the game back in again. This time I dealt with the manager and he said theres no scratches even though you could clearly see there was. I asked for an exchange and they didnt have any more copies. I then asked for a refund. The manager looked mad but gave me the refund. Maybe i'm picky but if you are going to pay for a brand new game you expect it to be in mint condition not come with scratches. I went and bought the game from Game.