written by Barrister on 24/03/2012
Wednesday 21st March 2012 – emailed FragranceDirect (FD) to ask whether they had 2 bottles of Cartier Eau de Parfum in stock for immediate despatch for a present.
Thursday 22nd March 2012 – FD replied “This item is in stock, for a next day delivery your order must be placed before 2pm.”
Friday 23rd March 2012 ordered perfume:
2 x Cartier Must de Cartier Perfume Spray 30ml (£89.99 each) = £179.98
Next day delivery = £7.99
TOTAL - £187.97
Saturday 24th March 2012 – perfume is delivered to my girlfriend. In the box are 2 Cartier perfumes. One is sealed in the box, the other is opened, unboxed, covered in fingerprints and has been used many times!! They have now removed the item from their website.
Make no mistake I will get my money back from this disgraceful company.
You should also note that the contact address they provide are just empty serviced offices. There is no-one there.
http://g.co/maps/jx84g
As a review I would say the service they provide is complete rubbish and fraudulent. You have been warned.
I have yet to speak to the company. I will amend/update this review as and when any action has occurred.