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“Slow and Frustrating”

Written on: 02/03/2012

Whilst I have no doubt that this is a very comprehensive resource the whole concept is spoiled badly by the speed at which the site operates. Having paid 6 months membership and been subject to one of the slowest websites I have had the misfortune to come across I could not possibly recommend this to anyone.

The photos do not upload. Data that you enter in records just hangs and the website asks you to re fresh only to find no data has been entered. Unless you are a glutton for punishment try and find an alternative to this as you will only end up wishing you had not paid for such a lousy service.

They know about it but they do not respond to emails. I get the impression they are happy to just take your money and then bury their heads in the sand when people complain. I will having nothing more to do with friends re united or this awful Genes Reuntied website that cost me the best part of £100 for sheer frustration. It really sucks. Avoid at all costs!!

PS: I have a fast broadband fibre optic connection so please don't even go there.

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