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★★☆☆☆

“Trials and tribulations of Bluefin car insurance”

Written on: 24/02/2012 by Goldcap (15 reviews written)

Time came to renew the wifes motor insurance due to expire in two weeks time. Coincidentaly this came about at the time my wife was changing cars. As one does, I compared prices on the new vehicle. Her current insurance had allready increased by 18% (while our pensions remain static)and I found Blue fin were planning quite a hike over the more competative quote I had established. Then my problems started.In order to cancel the two remaining weeks of the Bluefin insurance a charge of £50.00 would be made. Suddenly the alternative quote plus this ammount matched the new Blufin quote. It didn't stop there, in order to change the vehicle details over, an admin fee of £36.00 would also be applied. Now it was cheaper to purchase the alternative quote and pay the cancellation charge. After numerouse phone calls and eventually talking to someone with a degree of authority a deal was struck which was acceptable to both sides, at least until next year.

On the positive side, it was pleasant to talk to someone who speaks clear English and had a sense of humour. Blue fin score highly here and for ease of access.

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