Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
1475071

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★☆☆☆
WRITE A REVIEW

“spelled 2 separate custom items incorrectly, shipped...”

written by on 22/02/2012

ordered 6 beer mugs for my groomsmen. 2 were spelled incorrectly from what i submitted online. 2 others were broken (could have been shippers fault). They did replace the damaged and misspelled ones, although barely in time for the bachelor party. Also sent cosmetic bag for bridesmaid with wrong name and too wrong address. This item was NOT received in time for the bachelorette party. We ordered an aisle runner, took longer than advertised online to be delivered and their excuse was they had not updated their website to the longer time. When we received the personalized $120 runner, it looked like cheap toilet paper! Some of the other small thank you gifts were perfect and customer service was apologetic, it just took about 20 phone calls (and lots of stress) in the month before the wedding. The best part of this website is the free wedding website. If it wasn't for the bad customization of products and poor communication, I would have rated this company higher.

Was this review helpful? 0 0