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“Better than expected and A* customer service”

written by on 21/02/2012

I bought a Sure 2 Spa in January 2012, for delivery in February 2012. I really needed it for my wife's birthday on 19th Feb, and although the 3 week delivery meant I wasn't actually entitled to recieve it before the 24th February, the team at DanZ were more than helpful...
They arranged for it to be delivered on the 16th February, meaning I had time to arrange an electrician to hook it up prior to the birthday party.
DanZ contacted me several times prior to delivery to confirm the exact time and date of delivery (narrowing it down to a two hour slot). It arrived earlier than expected and (having paid £100 for placement) the two guys on the van were really helpful in removing all the packaging and placing the tub exactly where I wanted it in the garden.
The tub itself is better that expected, and it came with a water proof remote, which is actually really helpful as it saves you thumbing at the display with wet hands.
After the electrician had hooked it up, I used the Aux In co-axel connections to connect an iPod/iPhone dock, which works well with the built in speakers.
The Sure 2 Spa is one of the cheaper tubs, but is 100% value for money!.. Although it is only a 4 seater, there are two additional shelves which can be sat on and there is plenty of leg room. The jets are powerful and each seat has a different layout of jets, massaging different parts of your back. There is also a valve to isolate the jets to just one side of the spa (handy if there is only two of you in, or only two fancy the jsts), this makes the jets even more powerful and is easy to slide on and off.
The control panel is really easy to use and is finished in a nice brushed steel look.
After delivery DanZ staff contacted me twice just to check the delievery went ok and that everything was up to standard.
I would recommend this company, and this spa to all my friends!... And as a bonus (not advertised), if you recommend a friend who then buys a tub, DanZ pay you £150!