written by on 20/02/2012
Owned car from new, after 3,000 miles and still in warranty, the clutch burnt out Nissan said it was due to the driver and therefore I had to pay for new clutch. I contacted Nissan H.O. they would not help and also said it was due to driver error. 30,000 miles/6 years later clutch fine - now it's the timing chain.
Warning light came on - took to Nissan garage (paid £90 for diagnostic check)they told me it's the timing chain - they said it's stretched, there should only be 10mm movement this has 18mm. I asked what the chain tolerance is; neither Nissan H.O. nor the local Nissan garage could answer. Nissan said it will cost £1,811.59 to replace. I contacted Nissan H.O. and suggested that this problem must be due to a design fault as the car has only done 33,000 miles. The chain should last for the life of the engine, this should be 100,000 miles plus. I was told ‘it is out of warranty therefore we will not help’. I asked how common this problem is; they said we don’t know - we don’t keep records. Nissan suggested the car has not been serviced regularly – this is not the case.