written by winchester1001 on 14/02/2012
Avoid British Gas at all costs! For a simple electricity contract I have had constant time consuming hassles from them. For example they have given highly over-estimated bills despite having taken readings which they then ignored, have failed to turn up for appointments for meter readings, and have been unapologetic and unconcerned where they have repeatedly failed to meet reasonable standards of service. I will never do business with British Gas or one of their associated companies again. Do yourself a favour and use an alternative.