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★☆☆☆☆

“I Worked at the hotel...”

written by on 06/02/2012

After working at the hotel for 3 months, i can safley say that i would NOT visit there.
The mangement are ignorant, the staff do not have a clue what they are doing (especially in the resteraunt) and the staff are stroppy teenagers who are just working for the money rather than the customer service standard. The health risks that go on in the kitchen (Hotel and park) are just rediculess. the propper health and saftey guidlines do not meet standards unless the health visitor is coming for a check. All they want is money.
The very few staff that work there to please the customers are ignored within the staff. If they come up with solutions to improove they are ignored and sometimes taken advantage of (Speaking from personal expiriance). The things that staff tell you on the phone is rubbish. i would not trust anything they say on the phone unless you have confirmed it with other sources they will do anything to make you book a room.

When i used the hotel for a personal experiance, i was shocked.
The room that i stayed in was in construction. I had to book out of the room to then go back into it at a later time to which there was still tools and construction sheets in the room. Being an employee i took these things down to reception.

After spending a few hours in the room i went down for dinner. We went to the brasserie which was suppost to be aimed for adults, to which sitting next to a family with screaming children i then learnt that this was also just a selling ploy.
The food was alright. was dissapointed when things such as the cheese board came out with mouldy grapes on it.

Breakfast was cold and tastless.

Even though i worked there, i would not recommend it for anyone. The managment are happy if they have money in their pockets NOTHING ELSE.

Waste of time and money.

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