written by Lince123 on 03/02/2012
I have no idea why Brand Alley are getting so many bad reviews it makes me wonder about the validity of those comments.
The reason I say this is I have been buying from Brand Alley for well over a year now, and have had NO PROBLEMS - VILCH.
I cancel orders - no issue I call them - again never have I had a problem. The customer service is outstanding.
I am a company director and would be critical of I felt they had failed in anyway.
I recently had an issue where there had been a mistake made - they didn't blame their supplier, they kept me updated with phone calls every day and I got full resolution and more.
A wait of 28 days is NORMAL with these companies - they all do it. That's how they manage to get such high discounts (I have seen up to 92% and 80% isn't rare either.
Try them you'll be surprised at how good they are.
And no I dont work for them.