written by on 27/01/2012
My experience with the bugaboo bee has been disappointing. The wheels are faulty and jam constantly. They can't go forward or backward without jamming. Bugaboo's solution was to send me some washers, which are basically some stickers to improve the quality of the driving experience. This is simply a ridiculous low cost solution which has only undermined the bugaboo brand and wasted my time in trying to get the faulty product fixed. I have now been without a stroller since the child was born. Initially, I didn't have time to resolve the problem - most newborns don't leave their mothers with much free time! The child is now 3 months and I still don't have a stroller that is safe to use and I have been trying to resolve the problem with bugaboo for over a month. My husband and I have to carry our child everywhere, which has resulted in back pain. I will never purchase a bugaboo product again.