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“Great customer service but very poor sizing”

written by on 10/12/2011

Very expensive item of clothing for the price and sizes come up extremely small - I am a size 14 and ordered an XL hoodie, expecting a slightly baggy fit, but it was far too small and I had to return it.

Customer service was very good and the return was easy to arrange with no problems at all. I was refunded the cost of the item but not the delivery, as they had informed me I would be, and everything was processed quickly and easily.

The website itself is easy to navigate and the items do look good, but the quality of the item and very poor sizing means I will probably not be shopping here again unless for someone else.

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