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“Still waiting for a refund for good never delivered!!!!!”

Written on: 02/12/2011

Electric T shirts customer service is terrible. I ordered an item at the start of October and received the usual email confirmations. At this point the money was taken from my account.

A month passed no package or communication, contravening their own policy. I contacted them via email, as the phone number constantly went to answerphone, and was told the item was on order. I waited another week or so them decided to ask for a refund.I received an email confirmin g cancellation of order but no comfirmation of the refund. I have allowed 7 working days to see the refund appear in my bank account. Having contacted my bank i was told I really should have seen it appear by now!

I have emailed and received no reply. What type of business doesn't check their emails everyday? This one it appears!

So all in all they have basically stolen my money!


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