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Review Number	1432356
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“Natwest forcing Advantage Private Clients to change”

written by on 23/11/2011

I have had a NatWest account for 34 years and have seen a gradual decline in customer service levels to the point now where I pay for a premium packaged account, don't have a relationship manager and am now been forced to change my account to a higher cost premium account.
I've had enough! - the focus on customer servie has been completely lost and I am now going to change banks, taking my current account, the current account with my husband, all my savings accounts and investments too. So long NatWest - it was nice knowing you....

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“Natwest forcing Advantage Private Clients to change”