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“Customer Service? Where?! ”

Written on: 22/11/2011 by wimbco (1 review written)

One tip for all! if you are returning items to Boohoo! dont! you're better off selling them on ebay because you will never get your money back! i returned £60 worth of items over 2 weeks ago, didnt process the return online till 5 days later as had not had to do this before, then emailed them to tell them that i had returned the items but didnt put the return number on the parcel although i did include my name, order number and costumer reference number. I still have not received a response via email from bohoo despite 4x emails since last Monday - I am unsure where to go from here! I guess i have kissed my £60 goodbye! shocking!

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