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“American Themed Eating”

written by Bazzafrombasildon on 15/11/2011

The restaurant, (SIMPLY BLUES) is really playing on the theme of American diner to the limit. It is really quite a scruffy, tired looking restaurant with a few pictures and posters on the wall to try to give atmosphere. It is small, with few tables, so any group over about 4 people become squashed together, with everyone needing to get up to allow someone to use the toilet etc. The food on the whole was ok, but overpriced for what you get. Our total bill for 14 people, including 3 childrens meals, came to about £320. Considering that only 3 of our number actually had any alcohol at all, and the rest drank water or juice, the drinks were quite expensive. Staff refused to seperate bills for individual families, and only supplied an itemised bill for the whole group, which we then had to sort out ourselves. Drinks could not be payed for at the bar. The final bill did not have our original deposit taken off, so we had to ask for a new bill. It also included a service charge of £28, which we ended up arguing over, because it was not mentioned beforehand, or mentioned on the menu. Perhaps the worst part,was that before we had even eaten dessert, they were closing the place up, and turning the lights off, at about 10pm. Not somewhere I will be returning to in the future. You can get better service and food at most pub restaurants for under half the price.