written by on 07/11/2011
I purchased a Tria Lazer hair removal product a couple of years ago which I used infrequently. It was a couple of months outside of the warranty period when the battery stopped recharging and I could no longer use the product. After contacting the agent that I purchased it from in the UK and Tria directly I had joy in trying the have the item replaced or relaired - Tria's customer service is a disgrace particularly when you consider the cost of the item which was cost £600 at the time. Stay away and opt for a reputable company such as Philips or Boots where you will be able to get product support.