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★★☆☆☆

“Disappointing build quality”

written by sophiemac60 on 13/03/2023

Last year (2022) I bought a T@B 400...I wanted a well-built, small caravan and was prepared the price premium. Within the first month, it had to go back to the dealership as the cassette toilet had not been installed properly and would move out of place in transit, so this needed to be fixed. It took months for the parts to arrive and, in the meantime, I had to push it back into place every time I arrived at a destination otherwise the opening mechanism would stick. This was quite difficult to organise as I live a long way from the dealer, but they were the only people able to undertake this work under warranty.
First trip out this season and door for the cupboard under the sink falls off! I'm no carpenter, but it looks like the screws used to fasten it in place are too short. Yet again, this work means it needs to go back to the dealer to be done under warranty (a 200 mile round trip x 2) and I am currently waiting for the parts ???? If my past experience is anything to go by, this could take months.
In the first year of owning my T@B, I have 2 had issues to do with poor workmanship that have necessitated returning the caravan to the dealer for repair. The dealer has been very helpful, but the parts take months to arrive. I bought this caravan thinking it would be top quality. This is the fifth caravan I have owned and I have never had so many issues in such a short space to time.

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