written by JustineW on 10/02/2023
It is rare to have seamless and excellent service from start to finish. Malvern delivered: The initial consultation at The Old Barn Garden Centre to determine which model was the best fit, clear and accurate pricing and an explanation of what Garden preparation was needed and referrals to 3rd parties who could help was a great experience. I received confirmation of initial order and as I was undecided on colour, I was given another 14 days to make my final selection. Garden preparation with the help of Malvern trusted 3rd parties went smoothly and of high quality. A week before installation, Malvern reached out to determine which method of communication I would prefer to discuss installation preparation and an efficient and friendly phone conversation made everything clear and addressed questions that I had. On the the day of installation the temperatures were at freezing point but the truck still turned-up on time with a cheery installation team who made short work of installing the studio but still focused on quality of the product - making sure we discussed placement of first fixings and touching up small areas with paint. I am thrilled with the results and highly recommend Malvern for the quality of service and product.