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“Terrible”

written by Sara3 on 16/01/2023

Colindale branch. Terrible. House photos poor (and forgot to take a photo of front of house), write up had spelling and grammatical errors. contracted to try to sell a house. very few viewings, which I appreciate is today's market however when I called pretending to be interested they weren't even sure what house I was talking about (and they only had 3 houses on the market in the area at the time), and just suggested I make a low offer. Didn't ask who I was, my financial position, ask if I wanted to view etc. Emails re "we'll do this within 24 hours" that they didn't fulfill. Someone else called feigning interest, was told no Sat viewings available as it was booked out (there were no viewings), what about Tuesdays? Also told me another time people were viewing on a Tuesday but no follow up. V odd. Definitely disinterest. Couldn't wait to get out of that sorry contract period. Disappointing. Unprofessional. Wasted time during a very stressful period.