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“Disgusting ”

written by LylaJoyce on 12/12/2022

Toni & Guy I’ve Complained and complained but have got no where with this greedy company. Made two complaints about lack of prices being shown and not being told how much I’ll just add it on the bill. Second complaint way to much product put on my hair 4 different products then having to do it a day later myself because it felt awful. Then I found an independent hairdresser who commented on my highlights saying these highlights have bled so go another hairdresser to check and she said the same. I send photos in to client care they tell me case closed I then send to the salon the photos they block me on fb messenger. So now I’ve got trading standards involved. My hair was done by one of their global ambassadors I just wish you could put photos up on here it’s a mess. Date of highlights 14th October 2022. I’d say stay clear because if your hair goes wrong the do not care and that client care not fit for purpose.