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“AVOID Fertility 2 U at all costs!”

written by 363Manning on 28/10/2022

I have no choice but to use this terrible company because CRGH uses them as their pharmacy. F2U don't reply to emails in a timely manner, repeatedly get prescriptions wrong, don't answer calls and then blame customers when the meds can't be delivered on time. They never apologise or accept responsibility for how awful they are. They are also cold and calculating and are just driven to financially exploit already vulnerable people (those having ivf). The manager (B) has no customer service skills and she needs training in how to speak to customers. If you don't have to use these charlatans then don't. AVOID them at all costs because all they do is cause stress and try to cover up their failures by blaming customers rather then accepting responsibility themselves. I wish I could give them 0 stars.